Maker Lab 1

Portfolio 2025

For our GMP1 assignment, we were tasked to "hack the traditional function of a box." My group decided to create a letterbox - you put a letter in and receive a letter in return. We wanted to tackle the social issue of mental health since we all knew people around us who had been affected by it. Our main goals when making this project were to strengthen mental health and well-being, and to create a positive reinforcement cycle (a self-renewing cycle of positive notes and letters within the community). We would also have recording options to improve accessibility, because we acknowledge that not all users can write/read a letter.

We loved this idea so much that we decided to carry it on to our GMP2 assignment.

27.8 million

“Of Americans under the age of 65 are living with a mental health condition (Foundation Fighting Blindness 2025).”

Background

Mental health affects millions of people every year. I am sure you and I both know people personally who have been affected by it. Mental health sometimes isn’t an easy problem to spot, either, often leading to stigmatization around the topic. We aimed to make people’s days a little better with a positive saying or encouraging letter that people can take on the go.

75%

“ Of post-secondary students report struggling with their mental health (Universities Canada 2025).”

46%

“Of post-secondary students have experienced depression, and 38% have experienced suicidal thoughts (Universities Canada 2025).”


We had problems with the materials we had used; the plastic on the top had cracked multiple times when I was trying to cut into it. I ended up having to use a hot exacto knife to cut through them, which took me at least half an hour to do. I also found the top of our box kept falling off; the hot glue was not enough to hold it together. In the future, we should reinforce it with tape or maybe superglue. Last, the paper we had used to colour the box (red wrapping paper) would fold and make the box look messy. I had to wrap the box multiple times because even the smallest movement would crease the paper and make it look unprofessional.

Looking back, I learned that to look good, you need to buy higher-quality materials, even if it costs more. All our materials were from the dollar store or reused, and even though they worked, our box and the design process would have been much smoother with more durable materials. In a perfect world, the plastic wouldn’t have cracked that easily, and the wrapping paper wouldn’t have creased. I have also learned that constant communication within a group makes it way easier to achieve what you are trying to achieve.

GMP1- Prototyping

After we came up with our idea, we had to figure out how to build our box. We wanted our project to look like something users would know how to use. We decided to go with either a mailbox or a gumball machine because there's a chance our users had used these machines before. We settled on a gumball machine because it would be easier for us to build and show users how to use it.

What we learned

  • Materials were not durable enough.

  • Filtering issue (people can write whatever they want too)

  • Not environmentally friendly

  • Not friendly for people on the go

GMP2

For our second box, we wanted to make it functional this time and add in features. We focused heavily on the QR suggestion, which was brought up during our GMP1 presentation, and decided to make a whole mock-up of what users would see when they use the QR code. We also addressed several concerns when it came to the issue of filtering. Our original idea for the box was to have two different sections, so when the user puts in a letter, it would get caught in the first section. We would then take those out and manually sort through them, and put them in the second section, where users would be able to get a letter out. We also included our filtering system online, which is done through Google Sheets. We encountered issues when it came to the functionality of our box, as when we all gathered for a meeting before the presentation, it didn’t work. I think there was a little miscommunication with the one making the box, which left us with just a wooden box (which we realized wasn’t much of a step up compared to the wooden box). We then quickly worked overnight to try to get the box working. Everything worked out in the end (and now I own a saw!).

Letter box final prototype

Online Mockup- Homepage


Online Mockup- Write a message

What I have learned…

I think, as a designer overall, these projects have made me step out of my comfort zone and make something physical. I am not a very artistic person, so crafting these boxes myself was an experience for me. I feel like most of the UX course itself is just mocking up websites and digital products, which is good to know, but crafting real-life prototypes is also a critical part of UX that we don’t get to learn as much.